SUPPORT PORTAL

Here to ensure your frictionless launch.

Whether you need assistance with a template download, have a question about licensing, or want to discuss custom branding options, our team is ready to assist.

DIRECT INQUIRIES

Send a message

We typically respond within a few hours. Please provide your order number if you are inquiring about an existing template purchase.

COMMON QUESTIONS

Licensing & Downloads

How do I access my templates?

Do I need Canva Pro?

Immediately after purchase, you will receive an email with a secure link to your Canva templates, AI prompts, and PDF guides. You can also access them anytime via your account dashboard.

No. All our templates are meticulously designed using free Canva elements. You can customize colors, fonts, and images completely with a free Canva account.

Can I use these for client work?

What is your refund policy?

Yes. Our standard license allows you to use the templates to create finished social media content for your clients. However, you cannot resell or redistribute the editable Canva links.

Due to the instant, digital nature of our products, we cannot offer refunds. However, your satisfaction is our priority—please reach out if you experience any issues.